AI Agents | Tech Brew

Toy robots sticking up out of holes as in the game Whack-a-Mole

AI shall not pass

From vibe-coded TV fixes to bots that handle calls to customer service, consumers are finding real uses for AI—and running into new roadblocks, too.

Whizy Kim

Photo collage showing 3 humanoid robots sitting at laptops, with one looking at the viewer and saying "Would you like me to cancel that booking for you?" while another says "I made a reservation for you at 6:30 PM for 4 people and added it to your calendar."

The race to run your to-do list

AI agents can now book hard-to-get restaurant reservations and save you money on your phone bill—as long as you hand over your inbox, logins, bank account info, and more.

Whizy Kim

Amazon’s a-Muse-ing beef with Meta

Just two weeks after its launch, Meta’s Muse finds itself at the center of the first big fight over AI agent access.

Lindsey Choo

Photo collage showing a hand in black and white, gently outstretched and viewed from the side, with 2 AI sparks (4-pointed stars) hovering over it, as if magically suspended in the air.

Joanna Stern’s “Great Gen AI Experiment”

An excerpt from Stern’s upcoming book, “I Am Not A Robot: My Year Using AI To Do (Almost) Everything.”

Saira Mueller

The race to create the new, safer OpenClaw

Rogue agents have bypassed security checks, triggered outages, and flopped with some consumers. But Big Tech is betting the technology will still be worth it.

Whizy Kim

A Dreamforce arch at an entrance to the conference

How Salesforce is trying to get companies to trust agents

At Dreamforce, company execs talked about how to make agents more predictable.

Patrick Kulp

A CAPTCHA module with lots of arrow cursors surrounding it.

Report shows surge in AI bot traffic

“Fetchers” and “crawlers” can overwhelm websites with requests, Fastly found.

Patrick Kulp